Introduction
Feefo's Sale Upload & Feed Performance dashboard is a comprehensive tool designed to help businesses monitor and analyse their sales data. It provides insights into the data upload process, detailing the number of lines processed, as well as identifying lines that were blocked, duplicated, or contained errors. This detailed analysis helps businesses to streamline their data handling, improve customer satisfaction, and make informed decisions based on comprehensive reports generated by the dashboard.
Report Filters
Report filters allow users to narrow down the data displayed in their reports based on specific criteria or conditions. Here's what report filters enable users to do:
Filter | Description |
Merchant Name | Select the Merchant name of the account you wish to view. |
Upload Date | Choose the date range from a preset option or custom range. |
Source | The source of the upload, whether it is in Hub or third-party. |
Successful Upload | Whether the file uplaod to display has been successful or not. |
Report Chart
Feefo charts refer to the visual representations of data generated within the platform.
Chart | Description |
Processed Lines | Number of lines submitted in the sale uploaded file. This is made up of the following 4 items. Calculation: SUM total order lines |
Saved Lines | Number of lines saved into Feefo Database. Calculation: SUM saved lines |
Duplicated Lines | How many lines are duplicated Number of duplicated lines such as Order Reference previously used. AND No Campaign Schedule AND Campaign Type is default OR Already has actions for Sale Items Calculation: SUM duplicated lines |
Blocked Lines | Number of order Lines that weren’t accepted for some reason, mainly informed by the Merchant, like:
Calculation: SUM blocked lines |
Error Lines | Number of error lines If something went wrong, there will be an Error message summarizing what went wrong, some possible messages are: Problem processing sales file
Calculation: SUM error lines |
Sales Upload Performance | Present the above metrics in a column chart. Additionally, include a line representing the Rejection Rate, calculated as Error Lines divided by Processed Lines. |
Sale Upload x Catalogue Performance | Showing the number of error lines with the error "Row X is rejected because the system could not find the product catalogue information" against all processed lines. |
Log Table | Details data for each sales upload file is provided. The 'View Details' option allows users to drill down and access all metrics and error messages for each error or rejected line. |