TABLE OF CONTENTS


Introduction


The Syndication Report is available to any merchant who has signed up to the feature and provides you with a unique lens into the performance of your products or services across diverse platforms. With the flexibility of user roles, we can lock down information, ensuring that syndication reports are precisely tailored to individuals need. Whether it's the merchant, a specific email address, parent groups, or sub-account groups, syndication reporting is designed to offer customisable visibility.


It's important to note that while aggregated statistics, such as the number of reviews, are readily accessible, the granular details of individual reviews may be concealed based on specific permissions. Furthermore, syndicated reviews remain discreet about their origin.



Report Statistics


The report shows:

 

StatisticDescription
Own collected reviewsThe amount of reviews you've collected from your own product catalogue yourself and what products you're benefiting from.
Syndicated pooled reviewsNumber of all published syndicate-able reviews collected by both selected merchants and other merchants.

Calculation - COUNT DISTINCT reviews from the selected merchant and other merchants
Syndication own reviews top 10 productsThe top 10 products have the highest number of collected reviews.
Syndication pooled reviews top 10 productsThe top 10 products have the highest number of syndicate-able reviews from all merchants.


Report Filters

You can amend the Syndication report by:


FilterDescription
Merchant Names (s)Your unique Feefo identifier or account name.
Data SourceSelect from
  • Sale Date
  • Feedback Requested Date
  • Feedback Received Date
  • Feedback Updated Date

Own Collected Reviews Date Range

Date range for self-collected feedback by the selected merchant.
Syndicated Reviews Date RangeDate range for all syndicated feedback.
Tag Key(s)The identifier or name associated with a piece of data. It serves as a label or reference to access the corresponding value. Keys are typically strings, but they can also be numbers or other data types, depending on the programming language or data structure.

Tag Value(s)

The actual data associated with a key. It represents the information or content that the key is labelling. Values can be of various data types, such as strings, numbers, booleans, arrays, or even nested key-value pairs.
Product Group ID
The unique identifier assigned to a group or category of related products within a system or database.
SKU
Stock Keeping Unit - The unique alphanumeric code or identifier assigned to a specific product to facilitate inventory tracking and management. SKUs are internal codes used by businesses to distinguish and manage individual items within their inventory.
Product NameThe designated label or title assigned to a specific item or service.
Own Collected ReviewsThe amount of reviews you've collected from your own product catalogue yourself and what products you're benefiting from.
Syndicated Reviews
Locale
Language (or locale) the feedback is collected in. Different versions of widgets can have different locales.
GTIN/EAN
The Global Trade Item Number (GTIN)

 


Report Columns


The report can be sorted and filtered by the following columns:


ColumnDescription
Product Group IDThe unique identifier assigned to a group or category of related products within a system or database.
Product NameThe designated label or title assigned to a specific item or service  
SKUStock Keeping Unit - The unique alphanumeric code or identifier assigned to a specific product to facilitate inventory tracking and management. SKUs are internal codes used by businesses to distinguish and manage individual items within their inventory.
GTIN/EANThe Global Trade Item Number (GTIN)
Own Collected ReviewsNumber of published syndicate-able reviews collected by the selected merchant.

Calculation - COUNT DISTINCT reviews from the selected merchant.
Avg product score ownedThe average product score of own collected reviews.

Calculation - AVG(product score) from the selected merchant.

Additional Syndicated ReviewsDisplays the reviews syndicated from third party websites and integrations.
Avg product score syndicatedThe average product score of syndicate-able all reviews from the selected merchant and other merchants.

Calculation - AVG(product score) from the selected merchant and other merchants.

Distinct Review Syndicated

The number of all published syndicate-able reviews collected by both selected merchants and other merchants.


Calculation - COUNT DISTINCT reviews from the selected merchant and other merchants

Additional Syndicated Reviews

The number of published syndicate-able reviews collected by other merchants. This is technically equal to (Distinct Review Syndicated - Own Collected Reviews).


Calculation - COUNT DISTINCT reviews from other merchants