Campaigns

This is where you can manage the content and settings for feedback emails, forms etc. You can also review emails that have been sent in “Manage feedback Requests”.

Capturing your Net Promoter Score® (NPS®)
TABLE OF CONTENTS Introduction What is Feefo NPS® ? How to Add a Custom NPS Question Adding NPS to Your Account Conclusion Introduction Welcome...
Fri, 17 Nov, 2023 at 4:51 PM
Asking Custom Questions
TABLE OF CONTENTS Introduction Custom Question Types Input Field Text Box Single Select Multi-select Rating Scale Product Attributes  Translations...
Mon, 15 Jan, 2024 at 9:36 AM
Product Attributes
TABLE OF CONTENTS Introduction Enabling Product Attributes for On-Page Reviews Feedback Form Presentation Merchant Page and On-Page Reviews Display Co...
Mon, 11 Dec, 2023 at 11:44 AM
Custom Templates
TABLE OF CONTENTS Introduction Creating a Custom Template Conclusion Introduction Custom templates provide a flexible way to gather feedback t...
Fri, 17 Nov, 2023 at 3:07 PM
SMS Regulations
TABLE OF CONTENTS Introduction Alphanumeric Sender IDs Prohibited Special Characters Prohibited Generic Words Prohibited Brand/Organisation Names Mul...
Fri, 8 Dec, 2023 at 9:55 AM