Feefo offers a convenient automated data fetching service, allowing us to access and process your data file regularly. This article provides comprehensive details on how you can set up automated data fetching, the supported protocols, and recommended security measures to ensure a smooth and secure data exchange.

Automated Data Fetching Options

Feefo supports automated data fetching at daily, weekly, or monthly intervals. Once we are granted access to the location where your data file is stored, our system will automatically fetch the information according to your chosen schedule. Typically, data fetching occurs around midnight (GMT) on the scheduled day.

Supported Protocols

To accommodate various setups, Feefo supports the following protocols for automated data fetching:

HTTP/HTTPS: Hypertext Transfer Protocol (HTTP) and its secure counterpart (HTTPS) are widely used for data communication over the internet.

FTP/FTPS/SFTP: File Transfer Protocol (FTP), FTP Secure (FTPS), and Secure File Transfer Protocol (SFTP) are secure methods for transferring files between a client and a server.

Security Recommendations

To ensure the utmost security during the data exchange process, Feefo recommends implementing the following measures:

IP Whitelisting: Whitelist the following IP addresses to permit access to your data file:

  • step ensures that only trusted IP addresses can access your data.

HTTP Authentication: For added security, use HTTP authentication with a username and password. This way, only authorized users can access the data.

Setting Up Automated Data Fetching

To get automated data fetching set up for your Feefo account, follow these steps:

Contact Technical Team: Get in touch with our technical team and provide the following information:

  • The URL where the data file is stored.
  • The username and password (if applicable) required for accessing the data file securely.
  • Confirmation of your preferred data fetching frequency (daily, weekly, or monthly).

Technical Team Assistance: Our technical team will guide you through the setup process, ensuring seamless integration of the automated data fetching service.


Automated data fetching on Feefo provides a hassle-free approach to collecting and processing your data at regular intervals. By supporting multiple protocols and implementing recommended security measures, Feefo ensures that your data exchange is efficient, reliable, and secure. Contact our technical team to set up automated data fetching and optimise your data management process. For any queries or further assistance, Feefo's support team is always ready to help you with your data integration needs.